Privacy Policy

1. Data Controller

BryteCast is the data controller for purposes of UK GDPR and EU GDPR.

2. Personal Data We Collect

We may collect:

• Name, email address, company name
• Account credentials and preferences
• Payment and billing information
• Uploaded content metadata
• Device, browser, IP address, and usage data
• Customer support communications

3. Legal Basis for Processing (UK & EU GDPR)

We process personal data under the following lawful bases:

• Contractual necessity
• Legitimate business interests
• Legal obligations
• User consent where required

4. How We Use Your Data

We use data to:

• Provide and operate BryteCast services
• Manage subscriptions and billing
• Deliver customer support
• Improve product performance and security
• Comply with legal obligations

5. Cookies and Tracking

BryteCast uses cookies and similar technologies for analytics, authentication, and performance.

UK and EU users are provided cookie consent controls in accordance with GDPR and PECR.

6. Data Sharing

We may share data with:

• Payment processors
• Cloud hosting and infrastructure providers
• Analytics and monitoring services
• Legal authorities where required by law

We do not sell personal data.

7. International Data Transfers

Where data is transferred outside the UK or EU, we rely on:

• Adequacy decisions
• Standard Contractual Clauses
• Appropriate safeguards required by GDPR

8. Data Retention

We retain personal data only as long as necessary to fulfill contractual, legal, or operational purposes.

Account Closure and Data Archival

When you close your BryteCast account:

• Your account will be immediately deactivated
• Your data will be archived and retained for 6 months
• During this period, you can request account reactivation by contacting hello@brytecast.com
• After 6 months, all personal data will be permanently deleted
• Any active subscription will be cancelled immediately upon account closure

9. Your Rights

UK & EU Users (GDPR):

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

US Users:

• Rights under applicable state laws, including CCPA and CPRA where applicable
• Right to access and delete personal data
• Right to opt-out of data selling, where applicable

Requests can be made via hello@brytecast.com.

10. Data Security

We implement appropriate technical and organizational security measures to protect personal data.

11. Children's Data

BryteCast does not knowingly collect data from individuals under 18.

12. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via the website or email.

13. Contact and Complaints

Email: hello@brytecast.com

UK and EU users may also lodge complaints with their local data protection authority.